Shipping Policy

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Please read our shipping information page carefully as we may have recently made changes prior to placing your order.

What Will My Package Look Like?

Discreet Shipping

We value your privacy. Every order that leaves our shipping facility will be in plain packaging and have a totally discreet return shipping label. When the package arrives at your door, no-one will know what’s inside! Look out for a package marked “Shipping Department”. Click here to see what your package will look like when it arrives.

Same Day Shipping

Cupid’s Box offers same-day shipping on most in-stock items. Same day shipping orders must be received by 12:00 (noon) on shipment days in order to be processed the same day. Any orders placed after noon will ship the next business day.

Free 3 Day Guaranteed Shipping

We offer free 3 day guaranteed shipping for all orders that meet or exceed $49 before coupons or shipping fees are applied. Once your shopping cart has at least $49 worth of merchandise added the free 3 day shipping option is available automatically at checkout. You will be provided with an online tracking number via email once your order ships. If you decide to create an account with Cupid’s Box during checkout, your orders will be accessible through your account dashboard as well.

Our 3 Day Shipping Guarantee: If your order does not arrive within 3 business days after being shipped, we will provide you with a $20 store credit! Get it fast or get free stuff! 

Please note: Our 3 day shipping guarantee applies only to business days (Monday through Friday) after your order has shipped. For example, if an order is placed during weekend hours, the order will be processed and shipped on the following Monday and will arrive within 3 business days (by Thursday). 

Standard Shipping

Standard Shipping is available for all domestic US orders at a rate of $3.95 for the first item and $1.00 for each additional item in your shopping cart. Standard Shipping may be shipped via USPS, FedEx Ground or DHL E-commerce at our discretion. You will be provided with an online tracking number via email once your order ships. If you decide to create an account with Cupid’s Box during checkout, your orders will be accessible through your account dashboard as well.

3 Day Guaranteed Shipping

These shipments are sent via USPS Priority Mail and arrive within 3 business days. Business days include Monday-Friday and exclude holidays. Priority Shipment is available for all domestic US orders at a rate of $7.95 for the first item and $1.00 for each additional item in your shopping cart. You will be provided with an online tracking number via email once your order ships. If you decide to create an account with Cupid’s Box during checkout, your orders will be accessible through your account dashboard as well.

Our Guarantee: If your order does not arrive within 3 days after being shipped, we will provide you with a $20 store credit! Get it fast or get free stuff! 

Please note: Our 3 day shipping guarantee applies only to business days (Monday through Friday) after your order has shipped. For example, if an order is placed during weekend hours, the order will be processed and shipped on the following Monday and will arrive within 3 business days (by Thursday).

Delivery Areas

Cupid’s Box ships to the United States and its territories. Domestic US orders are shipped as described above.

Order Processing

We make every effort to ship orders as fast as possible to our customers, in most cases the same day they are ordered. We process orders Monday through Friday excluding holidays. Weekend orders are shipped the following 2 business days. We prioritize orders based on their shipping preference. Please allow 48 hours for us to process and ship your order. You will be notified the moment your order ships via email or on your customer dashboard if you have an online account with us.

Restrictions

All persons ordering from CupidsBox.com must be 18 years old (21 in some areas) to purchase any item from this website. We may ask from proof of age at anytime as part of our quality assurance.

Some areas may have restrictions on the sale of adult oriented materials. You should always check with your local state laws and regulations prior to ordering online.

If you have any questions regarding our shipping policy we invite you to contact us and someone will get back to you shortly.